32% of Brits do not consider themselves organised when it comes to household paperwork
Despite constant bombardment of money-saving tips and advice, few of us will head into 2010 with hopes of increased prosperity if the way we manage our household admin is anything to go by.
32% of Brits do not consider themselves organised when it comes to household paperwork; and as a result, are likely to miss out on money-saving deals or even incur fines via late renewals of policies and official documents. The research commissioned by just-launched web service allfiled.com.
According to research by datamonitor, on average, families waste £2,650 per year by overpaying on household bills proving that lack of control over household paperwork could be costing Brits’ dearly.
Happy New Year for Sainsburys and Waitrose
RETAILERS have had a bumper Christmas according to the British Retail Consortium, but here is my review of 2009 as far as supermarkets are concerned.
Graph 1 shows the share of total attention that each of the six received on BrandIndex. Over the course of 2009, Aldi and Asda dropped, Tesco and Morrison’s stayed steady, and Waitrose and Sainsbury’s gained.
When we turn to some of the components of the seven BrandIndex scores: on “value”, Asda and Morrison’s fought it out all year for top spot, with Waitrose improving significantly from a low base: at the start of the year, only 46 per cent of those who ventured an opinion reckoned Waitrose to provide value, today it stands at 59 per cent.
On “quality”, meanwhile, Waitrose and Sainsbury’s have shared top spot the whole time.
On “net recommend scores”, Sainsbury’s remained in the lead all year, increasing the gap over second-place Tesco, with Morrison’s and especially Waitrose making gains.
Graph 2 shows the proportional scores (that is, the percentage of the “attention” that was positive), summarising the position.
Bear in mind this is proportional, and should be read in conjunction with Graph 1.
Aldi is relatively in the dumps, having attracted quite a bit of media attention when we were heading into recession, but its satisfaction ratings remain up there with its competitors.
•Now an apology: last week the figures I gave for customer satisfaction were wrong, for reasons I blush to admit: sheer carelessness with the excel sheet when cutting and pasting the columns.
No excuse. They should have been as follows: (percentage of those satisfied among all those identifying themselves as recent customers): Sainsbury’s 90 per cent, Waitrose 87 per cent, Morrison’s, 87 per cent, Asda, 83 per cent, Aldi 80 per cent, Tesco 79 per cent.
Iraqis Fear Unemployment Above Security Problems
36% of Iraqis say economic issues – unemployment (21%) or financial insecurity (15%) – are the biggest problems they face today. This compares to 16% who believe security problems are their greatest difficulty.
“Today’s Iraqis are looking to the future, gradually their concerns are less about violence and more about how ‘I am going to provide for myself and my family’”, says YouGov’s Managing Director in Iraq, Stefan Kazsubowski. “There are number of indicators coming out of Iraq showing improvements to security. As security conditions improve, the economy takes centre stage. People want jobs, decent services and the improvements to quality of life that these things provide.”
1561 Iraqis responded to the survey which was conducted between 22nd and 30th December 2009 across all 18 governorates of Iraq.
// Despite the improved security conditions, the population is split on the direction the country is taking with 44% of Iraqis saying ‘right direction’ and 46% saying ‘wrong direction’.
The report also includes findings on the use of the internet in Iraq. 22% of people use the internet and 22% of those users would ‘find it difficult to do without the internet’. 79% of internet users ‘wish they could access the internet more often’. More than half of all Iraqis (56%) believe the internet can improve their lives.
“There is significant demand for better internet services in Iraq. Just as mobile phones have been adopted incredibly quickly we expect demand for internet access to grow quickly. Information like this is crucial for companies around the region doing or considering doing business in this fast growing economy. YouGov is able to provide insight into the country’s hard to reach populations. ” continues Stefan Kazsubowski.
Peter Kellner: The Wages of Spin
“Things can only get better”, sang enthusiastic Labour activists on the night of the party’s landslide victory back in 1997.
According to ministers and, indeed, official statistics, things mostly have got better. But that’s not the verdict of the jury that counts: the voters. They have become so fed up with Labour’s spin machine that they disbelieve virtually everything the Government says – even when it’s true.
YouGov’s large-scale poll for the Sun makes this devastatingly clear. Even after last year’s recession, average living standards are one-fifth higher than when Labour came to power – but far more people say they are worse off (44 per cent) than better off (28 per cent) than they were in 1997.
Despite smaller class sizes, better exam results and thousands of new school buildings, more people think state schools are now worse (34 per cent) rather than better (26 per cent).
Crime rates have fallen steadily over the past 12 years, yet three times as many voters think crime has gone up (49 per cent) than down (15 per cent).
In just one area does Labour win more bouquets than brickbats. Thirty-four per cent think the NHS has improved, while 31 per cent think it has got worse. But, given the vast amounts of money spent on health, and the virtual end of long waiting lists, ministers must have hoped for far more gratitude from the electorate.
Given these figures, ministers might be shocked, but should not be surprised, to learn that a mere 17 per cent of the electorate think Labour’s rule overall has been “good” or “excellent”, while 44 per cent say it has been “poor” or “terrible”. (Thirty-five per cent strike a middle course, saying “fair”, with Labour having done a mixture of good and bad things.)
In fact, the only real surprise is why the Tories are not heading for a landslide victory. This is because millions of swing voters have yet to decide where to place their affections. They have fallen out of love with Labour in a big way – but most have not yet fallen in love with the Conservatives.
More than 1 million have paid mortgage or rent by credit card
A recent YouGov poll on behalf of Shelter has indicated that more than 1 million householders have used credit cards to pay their mortgage or rent in the last 12 months.
8% of those who pay their rent or mortgage through credit card were from working class professions (C2DE social grouping), but the poll also showed that the ABC1 category are falling victim, with 4% of respondents saying they use credit cards in this way. 1 in 12 Londoners are resorting to plastic to pay their mortgage or rent.
Shelter has expressed serious concern about this situation, since adding high-interest credit card debt on top of over-demanding mortgage payments will only add to household debt in the long term. A spokesperson commented: ‘It is absolutely vital that every single person using credit cards in this way seeks advice urgently to get the help they need to ensure they don’t lose their home.’
John Humphrys: A Failed Coup – What next for Brown and Labour?
If cats are supposed to have nine lives, how many should prime ministers expect? At least three, if the experience of Gordon Brown is anything to go by. This week’s failed coup attempt against him almost certainly means the Prime Minister will survive to lead Labour into this year’s general election. But what does it say about his leadership, the attitude towards him of his cabinet colleagues and the party’s chances in that election?
The attempted coup came out of the blue, or almost. Disillusion with Mr Brown among many Labour MPs has never gone away. Hopes that he would prove himself the leader who could secure the party a fourth term in office have never materialised. Rather, the nagging belief that another leader might save many Labour MPs their seats and even prevent the Tories from coming to power has never disappeared. But not enough significant figures seemed prepared to do much about it.
James Purnell’s resignation from the cabinet last June failed to prompt others to follow his example. Single voices, such as that of Charles Clarke, the former Home Secretary, have consistently called for the Prime Minister to go or be toppled. But nothing has ever come of these now familiar calls and almost everyone, including most political commentators, had reached the conclusion that the matter was closed. It was to be up to the voters, not Labour MPs, to decide the Prime Minister’s fate.
So the coup that was mounted at lunchtime on Wednesday was a great surprise even to those who had been wanting something like this to happen for a long time. Two former cabinet ministers, Geoff Hoon and Patricia Hewitt, wrote to their colleagues in the parliamentary Labour party to say that something had to be done.
Ostensibly, their proposal was not that Mr Brown should be got rid of but rather that the issue of whether or not he should survive should itself be got out of the way. They suggested that Labour MPs should be allowed a secret ballot on the issue next Monday. They said: “This is a clear opportunity to finally lay this matter to rest. The continued speculation and uncertainty is allowing our opponents to portray us as dispirited and disunited. It is damaging our ability to set out our strong case to the electorate. It is giving our political opponents an easy target.”
But although that was the stated aim and purpose of their move, few mistook its real design: to oust the Prime Minister. In short, it was an attempted coup.
It fizzled out almost as quickly as it was mounted. Only a few backbenchers publicly supported the plan. Many others rounded on the rebels, accusing them of taking leave of their senses (or much worse). No ministers joined the coup by resigning. By the evening Mr Hoon himself conceded that it had failed: he and Ms Hewitt had provided MPs with the opportunity to deal with the problem, he said, but they had chosen not to take it. Lord Mandelson, the deputy prime minister in all but name, said the move made by his ‘friends’, Hoon and Hewitt, had been a misjudgement because it was the ‘settled view’ of the Labour Party that Mr Brown should lead it into the election.
If the purpose of the rebels was what they said it was – to close the issue of the leadership once and for all before the election – then they have probably succeeded. But Gordon Brown is still there. So although the coup has failed it is not quite the end of the matter. For the very attempt has revealed several things and created new difficulties for the Prime Minister and his party.
In the first place, the very fact that the coup should have been attempted at all shows the depth of unhappiness with Mr Brown in the party. Both Ms Hewitt and Mr Hoon (a former chief whip, no less) are very experienced politicians. They would not have taken this risk, a risk not only with their own reputations but with the public standing of their party, had they not been convinced both that Mr Brown really did need to be got out of the way if Labour were to have any hopes in the forthcoming election, but also that a significant number of people in the party agreed with them. The fact that they failed to rally enough support to succeed does not itself contradict either point. Their opponents in other parties can now claim that Labour is a divided and unhappy party. And they are doing just that.
In addition, the coup, even though it failed, exposed the far from robust confidence in the Prime Minister on the part of his cabinet colleagues. Some came out in his support straightaway. But many took their time and when they did issue statements backing their leader those statements were widely read (and, it would seem, intendedly so) as lukewarm.
In particular, the Foreign Secretary, David Miliband, regarded by many people as the most likely figure to succeed Mr Brown should he fall from power, waited six hours before committing himself, and then simply said: “I am working closely with the Prime Minister on foreign policy issues and support the re-election campaign for a Labour victory.”
It is widely believed that the rebels thought that up to six senior cabinet ministers had been ready to back them. That none of them in the end did so is perhaps because each was waiting for another to take the lead, hence the delay in their muted endorsements of Mr Brown. If that is so, then they may be accused of wishing to wound but being afraid to strike.
The fact is, though, that both the Prime Minister and the Labour Party have been wounded. For the episode has allowed the opposition parties to claim that neither is fit to govern and that a general election needs to be called as soon as possible. David Cameron, the Tory leader, argued that with the country facing so many difficulties, from the war in Afghanistan to the state of the economy and the public finances, it cannot afford to have a government at war within itself and preoccupied with the issue of who should lead it.
Mr Brown may hope that time will help and that we shall all soon have forgotten this dramatic but brief episode. Perhaps we shall all quickly become preoccupied again by the much more pressing issue of how to survive what’s turning into the coldest winter many can remember. But he knows that he does not have much time left before he faces the voters and he can be in no doubt that the events of this week have done him and his party no good at all.
What’s your view about the attempted coup? Were Patricia Hewitt and Geoff Hoon right to mount it or not? Does their move make you think there is deep unhappiness with Gordon Brown’s leadership in the Labour Party or not? What do you make of the refusal of backbench Labour MPs and ministers to support it? Do you share the view that the slowness of many cabinet ministers to back the Prime Minister and the tepid nature of some of their endorsements exposes their disillusion with him or not? Do you think Mr Brown is now safe until the election or not? Would it make any difference to how you would vote if Labour had another leader? And do you agree or not with David Cameron that we need an election as soon as possible?
Let us know your views.
66% say whoever is Labour leader will make no difference to their vote
The first YouGov voting intention poll of the year, with a bumper sample of over 4000, shows voting intention standing at CON 40%, LAB 31%, LDEM 17%. On a uniform swing this would be a very close call between a hung Parliament and a wafer thin Conservative majority.
The poll was conducted on Tuesday and Wednesday, so immediately before Patricia Hewitt and Geoff Hoon sparked a fresh round of leadership speculation. We also asked where people would be more likely to vote Labour if Gordon Brown remained their leader or if he was replaced. 16% of current Conservative voters and 27% of current Liberal Democrats said they would be more likely to switch to Labour if Gordon Brown was replaced (though of course, more likely is a long way short of saying they would definitely switch).
8% of people said David Miliband was the alternative leader most likely to make them vote Labour, followed by 5% for Jack Straw and 4% for Alan Johnson. 66% said whoever was Labour leader would make no difference to their vote.
Half of UK Adults regret throwing something away
50% of respondents to a recent YouGov survey, on behalf of self-storage company Safestore, regret throwing away old clothes, photographs and other family memorabilia due to lack of space.
The research has attracted some press attention: Ray Connolly, writing in the Daily Mail, argues that “Decluttering may make a home look pristine, super-cool and efficient. But it isn’t necessarily good for us.” He continues, “the baggage we collect through life brings with it little jolts of memories.”
Jessica Fellowes draws a similar conclusion in The Telegraph, citing a wonderful story of the writer and director Julian Fellowes, who, on throwing out his late Aunt Isie’s old suitcase, fortunately changed his mind:
“In the middle of the night, I panicked and ran out first thing, only to discover that it contained an entire correspondence between my aunt and Princess Louise, Queen Victoria’s daughter.”
Among other items we wish we had held on to are old games consoles, sports equipment and musical instruments. Old coins, wedding dresses and, bizarrely, Persian rugs were also on the most-missed list.
Peter Kellner: Climate Change a Low Priority for Most Britains
This post first appeared on my colleague Peter Kellner’s YouGov blog.
YouGov has conducted a detailed survey, for the Left Foot Forward website, on British attitudes to climate change, as world leaders prepared to go to Copenhagen for the final, crucial days of the climate change summit. Our results suggest a mounting reluctance for Britain to take tough, immediate action to help avert global warming – a trend can be reversed in the near future only if a binding agreement is reached at Copenhagen; and even then, the public will need to be persuaded that other countries will deliver on their side of the bargain.
These are the key findings:
- Climate change remains a low priority – and has not climbed the league table despite the wide media coverage of the issue in the past few weeks. Even among the 24% who say it’s a “big and urgent issue: radical steps need to be taken”, only 45% say is among the top issues facing the country, and 36% say is among the top issues facing them personally.
- The number thinking it’s a big issue needing radical measures has fallen in the past four years from 38% to 24%.
- Scepticism about the willingness of Russia, China and India to implement any deal, already high four years ago, is even higher now: only 17% think they would implement any agreed measures.
- In contrast, faith in the US is up, though still not high: four years ago (i.e. during the Bush presidency) 24% thought they would implement agreed measures. Now, in the Obama era, the figure is up, but only to 34%.
- There has been a sharp drop in the number thinking Britain should take a lead in fighting global warming, from 49 to 36%. The numbers thinking that there is no point in the UK taking radical action until other countries also agree to take tough measures, is up from 45 to 56%.
- However, if there is a deal at Copenhagen, the willingness of people to accept higher motoring and flying costs goes up, from 26% (when the same qn is asked with no reference to Copenhagen) to 39%, while the number opposed to higher costs falls from 64% to 46%. Note that Tory voters are far less willing than Lab or LD voters to paty more.
- But there IS majority support for the government to spend more on renewable energy.
In short, the public have not been sold on tough action; a deal at Copenhagen is a necessary condition for winning over the public – but a far from sufficient condition.
71% of Welsh would donate their organs to help others
Research by YouGov on behalf of The Kidney Wales Foundation has found that 71% of respondents would donate their organs in order to help others.
Two thirds of respondents supported a ‘system where people were presumed to want to donate organs unless they, or after death their family, said otherwise.’
The Kidney Wales Foundation has been campaigning for a change in the law for some time, and has welcomed the announcement from Edwina Hart AM, Minister for Health and Social Services, that the Welsh Assembly Government will move to a system of soft opt out for organ donation.
‘Soft opt out’ assumes a Welsh Resident’s consent has been given unless:
• They have joined an opt out register
• They cannot be identified
• The person’s place of residence cannot be identified
• The wishes of the deceased can be proven to be contrary after relatives have been contacted
• Immediate relatives object.
The charity has high hopes for the scheme. When Belgium introduced the opt-out system in 1986 its national rate of organ donation rose by 55% within five years. Belgians can take themselves off the Register at their local town hall, but only 2% have done so since the law was introduced.
